how to manage hotel business in Japan ( legal information relating managing hotel in Japan )

When you manage your hotel in Japan, you need to know about law relating to operating a hotel in Japan.

So, in this page I will provide necessary information.

You need to prepare register of your guests ( 宿泊者名簿 ).

Necessary items in register.

location of former stay
Date of arrival and departure
Room number
Nationality, passport number, ( In the case of foreign national )
You need to take a scanned copy of passport

You also need to prepare register of your employee.
In this register, you fill in items below.

birth date
Content of work
Date of assumption


You need to appoint supervisor ( Kanrisha ) for each hotel.
In the lobby, you need to display notification that clarify amount of hotel charge. ( In the case of hotel, you need to prepare lobby. )
You cannot reject application from potential guest without reasonable reason.
At the entrance of each room, you need to put plate that indicate room number.
In the room, you need to prepare notification that clarify amount of hotel charge.
In order that guest can contact your employee easily, it is better to set up phone at each room.
You need to clean your facility at least once a day.


As for bed clothes.You need to prepare clean bed clothes and replace it for each guest.
In the case of hotel ( Not ryokan ), you need to prepare bed.


In the toilet, you can not prepare communal towel.


As for bathroom.
You need to replace water at least once a day.
As for communal bathroom, you need to fill in water every time when your guest are using bathroom.
As for filter at bathroom, you need to disinfect every week.
You need to keep record of cleaning of bathroom for 3 years.
hotel permit, bathroom pic Japan無題

In the case, customers other than guests of your hotel can use your bathroom, you need to obtain permit of public bath ( Koshu yoku jou = 公衆浴場 ) .

You need to take care of brightness of your hotel.

Guest room, restaurant More than 40 lux
Kitchen, pantry More than 50 lux
Corridor More than 10 lux
( During night, 5 lux )
Bathroom, washroom, toilet More than 20 lux

During operation of your hotel, a person from public health center comes to your hotel to inspect situation of your hotel.

You need to show hotel business permit where your guest can find easily.

When you have changed some items that you filled in application form of hotel permit, you need to file the items with public health center soon.

In next page, I will explain about procedure relating to fire prevention act ( Shoubouhou )and food sanitation act ( Shookuhin eisei hou ), building standard act ( Kenchiku kijun hou ).

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